Where you whiz past the Irritating Voice Response (IVR)
August 17, 2008 § 5 Comments
Sigh, if only my brain came up with such brilliant product ideas. Can you imagine a company who deal with removing frustrations caused by phone calls from our lives? Yes, I would pay to get rid of that. Shai Berger has successfully identified a niche where no competition exists, not because others didn’t find it sensible, but because others just didn’t think of it.
Fonolo dials you deep into your call, skipping all the annoying IVR messages and taking you right to where you want to be. This makes you think how thoughtful a company Fonolo is because they care to tend to our impatience. On a positive note, they care for our time.
This product can only get slowly relevant in developing countries like India where a large number of people are just learning to use such systems. But soon, the system is sure to pluck their brains out and then we can see Fonolo-India.